Privacy Policy

We are the ultimate digital network for all things movies, serving more than 60 million unique visitors per month.

EFFECTIVE DATE: December, 2024

MIRA COLE PLUS PRIVACY POLICY This Privacy Policy (“Policy”) describes how MiraCole Plus (“we,” “us,” or “our”) collects, uses, and discloses personal information when you use our streaming platform (the “Service”). The Policy also outlines your rights regarding your personal data and how you can contact us for any concerns.

 

For the purposes of this Policy, “personal information” refers to any information that reasonably identifies or relates to you, such as your name, email address, payment information, and other identifiable data.

1. What is the scope of this Policy?

This Policy applies to all information collected when you interact with the Service, including but not limited to when you sign up, browse content, make purchases, or interact with our customer support. By using our Service, you agree to the collection, use, and disclosure of your personal information as described in this Policy.

 

We are committed to protecting your privacy and handling your personal information with care. This Policy explains how we collect and use your personal information, and the steps we take to ensure your data is secure.

2. Will this policy change?

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the “Effective Date” at the top of this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal information.

3. What information is collected about me?

We collect information in several ways when you use MiraCole Plus. This includes information you provide directly to us and information we collect automatically as you interact with the Service.

Personal Information You Provide to Us

This includes any information you provide when you create an account, make a purchase, or communicate with us. Examples include:

  • Account Information: Your name, email address, password, and other contact details.
  • Payment Information: Financial details such as credit card information, billing address, and payment history.
  • Communications Content: Any product ratings, comments, reviews, or inquiries you submit to us.
  • Location Information: Your physical address, IP address, or other location data provided by you or through geolocation features.
 
Personal Information We Collect Automatically

When you use our Service, we may automatically collect information, including:

  • Usage Data: Information on how you interact with our platform (e.g., viewing history, search queries, and preferences).
  • Device Information: Information about the devices you use to access the Service, including hardware model, operating system, and browser type.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to improve your experience and understand how users interact with our platform. For more information, please refer to our Cookie Policy.
How do we use your information?

We use the information we collect for the following purposes:

  • To provide and personalize the Service, including recommendations and content.
  • To process payments, manage subscriptions, and maintain your account.
  • To communicate with you about your account, new content, and promotional offers.
  • To improve the Service by understanding user behavior, enhancing content, and fixing issues.
  • To ensure security and prevent fraud.
How is your information shared?

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share information with third-party vendors who assist in running our platform, including payment processors, customer support, and hosting services.
  • For Legal Purposes: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights and safety of MiraCole Plus and our users.
  • With Partners: We may share your information with trusted partners for purposes such as sending you marketing communications related to the Service.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to certain legal limitations.
  • Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of the email or contacting us directly.

Please contact us at we@miracolemedia.com to exercise your rights.


Data Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.


Children’s Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information about your child, please contact us at We@miracolemedia.com to request the deletion of that information.


Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MiraCole Plus
Email: we@miracolemedia.com


California Residents

If you are a resident of California, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). For more information, please refer to our California Privacy Notice https://oag.ca.gov/privacy/ccpa.

How to Delete Your MiraCole Plus Account

If you wish to delete your MiraCole Plus account, follow these steps:

  1. Log In to Your Account: Go to the MiraCole Plus website or app and log into your account.
  2. Navigate to Settings: In the account settings section, find the “Subscription” tab.
  3. Request Cancel: Select the option to cancel your account. You may be asked to confirm your decision.
  4. Confirmation: Once confirmed, your account will be permanently deleted, and all associated personal data will be removed from our system.
  5. Deletion: If you would like your entire account deleted, please visit this link Delete Account 
    • Please note that the deletion process is irreversible. If you have any issues or need further assistance, our support team is available to help you.
Personal Information We Collect Automatically

When you use MiraCole Plus, we automatically collect certain information to improve your experience. This may include:

  • Device Information: Details about the device you use to access the platform, such as type, model, and operating system.
  • Usage Data: Information about how you interact with the app, including pages visited, content viewed, and time spent.
  • Location Data: General location information based on your device’s IP address.
  • Cookies & Tracking Technologies: We may use cookies to personalize your experience, track performance, and improve our services.

This data helps us enhance your MiraCole Plus experience and ensure content is tailored to your preferences. For more details, refer to our full privacy policy.

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